Frequently Asked Questions

  1. What is my username?

    • Your username is s20xxyyy@scc.edu.hk (where 20xxyyy is your SCC student ID)

  2. What is my password?

    • You should login with your school Google Account.

  3. What software is included in Microsoft Office 2016 suite?

    • Word, Excel, Powerpoint, OneNote, Access, Publisher, Outlook, Skype for Business, OneDrive for Business

  4. Which version (32-bit or 64-bit) should I install?

    • If you are running 32-bit Windows, you should choose 32-bit version.

    • If you are running 64-bit Windows, you can choose 32-bit or 64-bit version. But 32-bit version is recommended since 64-bit version has compatibility issues with some 32-bit plugins.

    • Read this for further information.