Frequently Asked Questions

Access Your G Suite Account

  1. What is my username?
    • Your username is s20xxyyy@scc.edu.hk (where 20xxyyy is your SCC student ID)
  2. What is my password?
    1. Your preset password is in the form of YxxxMMDD
      • Yxxx is the English alphabet and first 3 digits of your HKID number. For example, if your HKID number is Y123456(1), you should use Y123
      • MMDD is your birthday. For example, if your birthday is 14/2, you should use 0214
    • You will be asked to change your password upon the first login
  3. How to login my G Suite account?
    • Go to http://google.com and click Sign in on the top right corner.
    • Or login with your username and password whenever you are asked for a Google account.
  4. What is the security requirement of my password?
    • Your password length should be 8 or above.
  5. How to change my password?

Limitation on Your G Suite Account

  1. You can only send email to SCC email addresses (i.e. email address end with @scc.edu.hk). While you can receive email from any sender.
  2. You can share your Google Drive file and folder to SCC accounts only. If you need to share something public, please contact Mr Wong Yiu Hon.
  3. You cannot forward email from school email account to your personal email account (due to limitation 1 above).